THE DOCUMENTATION
Your Skybox playbook.
Clear steps for every part of game day. Find a topic, read an article, and get back to what matters.
NEW TO SKYBOX?
A good place to start.
Get into your account and find your first assignment or school schedule.
10 articles
Get started
Your account, your first sign-in, and your next assignment.
17 articles
Officials
Manage assignments, availability, travel, and fees.
- What happens when I am assigned a game?
- How do I read my game cards?
- How do I get directions to a game?
- How do I get out of a game I already accepted?
View all 17 articles
- How do I block dates I cannot work?
- How do I update my profile?
- What is the My Fees tab?
- What happens when a game I am on is changed or cancelled?
- Sign-in and link problems
- Who do I contact for help?
- My accept/decline link says "Link Expired" or "Already Responded"
- I was assigned several games at once. How do I answer them?
- What happens if my assignor takes me off a game?
- I am an observer. How do I write evaluations?
- How do I change my password?
- How do I change my name or sign-in email?
- Assignment problems
78 articles
Assignors
Your games board, assignments, crews, roster, and settings.
- What is the Skybox assignor dashboard?
- How do I sign in to the assignor dashboard?
- How do I set or reset my password?
- How do I change my password?
View all 78 articles
- Why does Skybox ask me to sign a Confidentiality Agreement?
- I am also an official. Do I need a second account?
- Can I use the dashboard on my phone?
- Which schools and games show on my board?
- What do the cards at the top of the Games tab mean?
- How do I filter or search the games board?
- How do I read a game row?
- What do the crew colors mean?
- How do I change which team pays the officials?
- How do I change a game's location?
- What does "Nudge for Facility" do?
- How do I export my games to Excel?
- What is the "possible duplicate matchups" warning?
- How do I import games for a school that is not on Skybox?
- How do I assign an official to a game?
- What does the official receive when I assign them?
- Who shows up in the officials list, and what do the flags mean?
- How do I assign an official who marked themselves unavailable?
- What does "Recent" mean in the officials list?
- My auto-block rule blocked an official. Can I still assign them?
- Why do I not see driving distances?
- How do I change how many officials one game needs?
- How do I set an arrival time for the officials?
- How do I leave a note for an official?
- How do I remove an official from a game?
- Where does the game fee come from, and can I change it?
- Can an official be booked twice on the same game?
- What is Plan Mode?
- How do I publish my Plan Mode drafts?
- How do I set up a crew?
- How do I fill a game with a crew?
- What are on-deck officials?
- How do I turn on-deck officials off?
- What is the Needs Review tab?
- Will Skybox email me when a school changes a game?
- What happens to my officials when a game is postponed, cancelled or moved?
- What happens when an official declines a game?
- How do I handle a withdrawal request?
- Can I require officials to give a reason?
- What is on an official's roster card?
- How do I add a new official?
- How do I resend an official's sign-in invite?
- How do I import a list of officials from a spreadsheet?
- How do I cut officials for a season?
- How do I bring back an official I cut?
- How do I add officials from the WPIAL pool?
- How do I approve a new official's registration?
- How do I rank my officials?
- How do I set which sports and positions an official works?
- How do I keep an official away from a school or a game?
- How do I add school blocks for many officials at once?
- How do officials mark themselves unavailable?
- How do I find officials on my roster?
- How do I export my roster to Excel?
- What does "Shared" mean on an official?
- What are the clearance badges?
- What is "Games worked" on an official's card?
- How do I keep evaluations on my officials?
- How do I import evaluations I already keep?
- How do my observers write evaluations?
- What is the Contacts tab?
- How do I email one contact or a group?
- A school's contact information is wrong. How do I get it fixed?
- What can I change in Settings?
- How do I set up auto-block rules?
- How do I set the positions and crew size for a sport?
- How do I choose whether schools see my officials' names?
- Can I change how matchups read, or the phone layout?
- What if my board is linked to another assignor's?
- A game I expected is not on my board
- An official I want is not in the officials list
- An official says they never got the assignment email
- Sign-in problems
- Who do I contact for help?
47 articles
Schools
Your athletic office: schedules, people, transportation, and communication.
- How do I sign in?
- What does Skybox do for my athletic office?
- How do I add or remove users?
- Who do I contact for help?
View all 47 articles
- What can I do on my dashboard?
- How do game confirmations work?
- How do I add a game?
- How do I move a game and tell everyone?
- How do I load a full season schedule?
- How do I add a practice?
- How do I schedule an activity trip?
- How does the opponents directory work?
- What can I do with facilities?
- How do I manage opponents and confirmations?
- Who is told when I postpone, cancel or reschedule a game?
- What are "Already Handled" and "Confirmed by Phone"?
- How do I fix a game's date without telling everyone?
- Can I undo a cancelled game?
- Why can't I delete a game?
- What is a conflict on a linked game?
- What emails does Skybox send me?
- How do officials and assignors work with my schedule?
- What can I do on the Coaches page?
- How do I assign game-day workers?
- How do I import coaches, workers or carriers from a spreadsheet?
- What can I do with students?
- How do I build a team roster?
- How do I staff one sport at a time?
- How do I get the PIAA eligibility report or print a roster?
- How do I set up a certificate design?
- How do I print athlete certificates?
- How do bus companies confirm trips?
- How do I set up bus transportation on a game?
- How do I use the bus report?
- What reports can I run?
- How do game reports and recaps work?
- How do I send scores to my media list?
- What is my public schedule page?
- How do I put my schedule on our district website?
- Can Skybox sync from Schedule Star?
- How are departure and return times worked out?
- What transportation settings can I change?
- How does registration work?
- What is the medical module?
- What decisions do we make together at onboarding?
- What are the five things every AD should know?
- What is the grade check?
17 articles
Schedules & games
Build your season and keep everyone up to date.
- What can I do on my dashboard?
- How do game confirmations work?
- How do I add a game?
- How do I move a game and tell everyone?
View all 17 articles
- How do I load a full season schedule?
- How do I add a practice?
- How do I schedule an activity trip?
- How does the opponents directory work?
- What can I do with facilities?
- How do I manage opponents and confirmations?
- Who is told when I postpone, cancel or reschedule a game?
- What are "Already Handled" and "Confirmed by Phone"?
- How do I fix a game's date without telling everyone?
- Can I undo a cancelled game?
- Why can't I delete a game?
- What is a conflict on a linked game?
- What emails does Skybox send me?
10 articles
People & staffing
Coordinate your officials, coaches, and game-day crew.
11 articles
School operations
Transportation, reports, and communication, in one place.
5 articles
Settings & reference
Understand configuration, feature labels, and coverage.
- How does registration work?
- What is the medical module?
- What decisions do we make together at onboarding?
- What are the five things every AD should know?
View all 5 articles
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Every answer and article starts with your approved documentation.
Officials articles23 published articlesSchool articles47 published articlesAssignors articles78 published articles
Dedicated assignor guidance is available. Gameworker topics use shared school staffing procedures; no dedicated gameworker articles have been supplied.